Importing Users Using a CSV File
For customers not using the Azure Sync, mailboxes can be populated using our CSV template.
You must be logged in as that customer in Mesh.
Step 1: Navigate to the "Users" page.
Once logged in, navigate to the "Users" page.
Step 2: Select "Import & Sync"
Select the "Import & Sync" tab.
Step 3: CSV Upload Page
Click the "Upload CSV" icon. A popup window will appear. An example CSV can be downloaded by clicking the blue "here".
Step 4: Select file and Upload
Click the "Chose a file" or drag a CSV file onto the box and select upload.
Formatting Instructions:
Use the “|” operator to include multiple aliases.
Ensure that alias domains are registered within the Mesh portal. You will not be able to upload a domain that is not registered.
Keep the file size under 2000 rows. If you need to upload 2000+ users, creating multiple files is recommended.
If your upload is failing, check your CSV to ensure that it is following the correct format (see table below as a guide)
firstname | lastname | email alias | role | vip | |
|---|---|---|---|---|---|
Joe | Bloggs | ceojoebloggs@example.com | joebloggs@example.com|john@example.net | Administrator | TRUE |
John | Smith | johnsmith@example.com | jsmith@example.com | User | FALSE |
Support | Address | support@example.com | Functional Address | FALSE |
If you are unsure of the role types, they are explained here.