Documentation
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Installation Guides
How to install Mesh Unified, Mesh Gateway and Mesh 365. Getting Started If this is your first time setting up a customer in Mesh (or even if it’s not), it is w… -
Frequently Asked Questions (FAQs)
Email Status Q: Why was an email quarantined as Infomail? A: The email contains an unsubscribe link and/or content related to advertising, marketing, or newsle… -
Live Email Tracker
The Live Email Tracker provides visibility over all email traffic, including inbound, outbound, and internal messages. Email information is retained for 90 day… -
Customers
The Customers page provides visibility of all your customers on Mesh, including their domains, Mesh services, and the option to upgrade to Mesh Unified where a… -
Team Members
Team members are partner-level roles, allowing employees of MSPs to manage customer accounts. Note: When you add your NFR account, users populated at customer … -
Policy
MSPs can streamline management and enhance security by centrally creating policies and rules for all or selected customers. Policy Templates & Policies Rules A… -
Analytics
The Analytics page allows partners to generate an Email Security Assessment (exclusive to Mesh 365 Monitor Mode) and an Executive Summary Report. These reports… -
Invoices / Billing / Licenses
Mesh’s invoice and billing system has been designed specifically based on feedback and suggestions from MSPs: Single Monthly Invoice: MSPs receive only one inv… -
User Population
To enable users to receive quarantine digests and have the ability to create personal allow/block rules, they need to be populated in the users table. They can… -
Audit Log
The Audit log provides a detailed trail of actions performed by team members and administrators within the Mesh partner hub. Accessing the Audit Log From the p… -
Settings
Settings Quarantine Digest Settings Security Customization Gradient - Sync Mesh licenses to your PSA Banners -
Support
Contacting Support System Status / Alerts -
System Information
Connection Details - MX records, SPF records, Smarthost, and IP ranges. Status Page - System alerts Rate Limits - Inbound & Outbound Release Notes Related Arti… -
MSP Enablement
As part of our commitment to make migrating to Mesh as easy as possible, we can provide you with custom-branded onboarding and marketing content. Onboarding (M…