Documentation
Create A New Customer
This guide cover explains how to create a customer account in Mesh, including free trials, NFR orders, and buy-now orders. Tip: If this is your first time se...
Installation Guides
How to install Mesh Unified, Mesh Gateway and Mesh 365. Getting Started If this is your first time setting up a customer in Mesh (or even if it’s not), it is...
Frequently Asked Questions (FAQs)
Email Status or Spam Questions "An email was quarantined as "INFOMAIL", what does that mean?” The email contains an unsubscribe link and/or advertising, mark...
MSP Level Management
Guides and documentation on MSP-level features and functionality. Global Live Email Tracker Support Tickets Customers Page Create a new customer Logging in a...
Customer Level Management
Everything you need to know about managing your customers and end-users. User Population Syncing from Azure Importing users via CSV upload Creating users man...
Live Email Tracker
How to use the Live Email Tracker Verdicts explained Analysis reasons explained Statuses explained Basic searching Advanced searching Sorting columns Preview...
Quarantine Digests
Looking for frequency and other quarantine digest settings? They can be found here Quarantine Digest Settings Looking for a video guide for end-users? Quaran...
Billing / Licensing / PSA Integrations
Licensing Explained Billing Sync licensing from Mesh into your PSA
System Information
Connection Details - MX records, SPF records, Smarthost, and IP ranges. Status Page - System alerts Rate Limits - Inbound & Outbound Release Notes Related Ar...
Support
Contacting Support System Status / Alerts
MSP Enablement
As part of our commitment to make migrating to Mesh as easy as possible, we can provide you with custom-branded onboarding and marketing content. Onboarding ...