For customers NOT using the Azure Sync, mailbox population and license management is manually managed manually by the MSP.
You can edit the number of licenses for a customer from the customers page, by clicking the pencil icon.
The below table explains which roles require a paid license.
|
Role |
Paid License |
|---|---|
|
User |
Yes |
|
Administrator |
Yes |
|
Built-in-administrator |
No |
|
Functional Address (Shared mailboxes / distribution lists) |
No |