Logging in as a Customer

To login as a customer perform the following steps:

Step 1:

Navigate to the "Customers" page on the sidebar.

Step 2:

Locate the customer you wish to login in as.

Step 3:

Select "Login as " from the menu.

Once logged in you will be able to manage that customer account locally.

Note: To use this feature partner access needs to be enabled. If it is disabled, you will not be able to use this button and it will say “Not Allowed”. See Restricting Partner Access to Customer Domain or MSP Domain for further information.

To switch back to your partner account:

Step 1:

Click the “Current Role” dropdown in the top right corner of the page.

Step 2:

Select "Switch to Partner".