Best Practice - Mesh Unified
The default policy settings are designed to be best practice and are explained below.
Verdicts
Verdict | Recommended action | What the verdict means |
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CLEAN | DELIVER | The email has been scanned and given a clean verdict. |
IMPERSONATION | QUARANTINE | The email contains Business Email Compromise indicators and sender information matches, or is similar to an internal user. |
INFOMAIL | QUARANTINE | The email contains an unsubscribe link and/or advertising, marketing, newsletter type content. Many transactional emails will contain unsubscribe links and will be quarantined if your policy is configured to quarantine Infomail. |
MALWARE | QUARANTINE | The email contains malicious content such as a URL, attachment, or other suspicious characteristics. Allow rules DO NOT bypass this verdict. Emails quarantined with the malware verdict can only be released by an administrator or partner team member. |
PHISHING | QUARANTINE | The email contains phishing content such as a URL, attachment, or other suspicious characteristics. Allow rules DO NOT bypass this verdict. Emails quarantined for phishing verdict can only be released by an administrator or partner team member. |
SPAM-DEFINITE | QUARANTINE | The email has received a spam score of 18.00+ |
SPAM-HIGH | QUARANTINE | The email has received a spam score of 9.00-18.00 |
SPAM-LIKELY | QUARANTINE | The email has received a spam score of 6.25-9.00 |
SPF-FAIL | REJECT | The email sender has failed SPF.
An SPF softfail will not be rejected even if action is set to reject. Instead, a spam score will be applied. |
SPF-NONE | NO ACTION | The email sender has no SPF record in place. Many legitimate senders send email without an SPF record in place e.g. Microsoft Out Of Office Notifications
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Additional Options
Policy Option | Recommended action | What the verdict means |
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Banned Attachments | QUARANTINE EXECUTABLES | If an email contains a banned attachment, it will be automatically quarantined. Allow rules DO NOT bypass this verdict. Emails quarantined for banned attachments can only be released by an administrator or partner team member. |
Bypass Internal Banned Attachments | DISABLED | If enabled, internal emails containing a banned attachment will not be quarantined. |
Geo Filter | QUARANTINE | Quarantine, junk, or banner actions on emails from different regions and countries. Policy is triggered based on the country of origin or the envelope-from TLD. Allow rules DO NOT bypass this verdict. To bypass the policy-geo verdict, you must create a custom rule or remove the country from the policy option. Emails quarantined due to the policy-geo verdict can only be released by an administrator or partner team member. |
Spam Filtering Level | MEDIUM | This feature increases or reduces the sensitivity of the spam filtering. This can be useful if you require filtering to be more or less restrictive for everyone or for certain mailboxes.
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Actions Explained
Actions | What it means |
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DELIVER | Emails are delivered to the inbox. |
DELIVER + BANNER | Emails are delivered to the inbox with a verdict dependant or a contextual banner applied. Learn more here:Banners |
QUARANTINE | Emails are quarantined in Mesh for 28 days. |
JUNK | Emails are moved to the Junk folder in Outlook. |
BANNER | A warning banner is applied to the top of the email. |
JUNK + BANNER | A warning banner is applied to the top of the email and the email is moved to the Junk folder in Outlook. |
DELETE | Emails are deleted entirely and will not appear in the quarantine or inbox. Deleted emails cannot be delivered. |
REJECT | Emails are rejected before content scanning. Rejected emails cannot be delivered. |