Banners

Customizable banners can be applied to emails to warn of danger or advise caution, helping end-users safely navigate their inbox.

• Banners are available only for customers on Mesh Unified and Mesh 365.

• Banners are applied based on both email verdicts and contextual analysis.

• Banners can be added to emails delivered to the inbox or moved to the junk folder in Outlook.

• Banners are applied based on policy actions. If no policy actions include banners, they will not be added to emails.

Customizing Banners - Partner Level

Step 1: Navigate to the Settings page

Navigate to the Settings page.

Step 2: Select the Banners tab

Click the Banners tab.

Step 3: Customize content

Banners are pre-populated but both the color and text of banners can be customized. Customizations made to banners in the partner settings page apply to all customers, except if the “Customer Banners” has been enabled for a client (see more below).

Customizing Banners - Customer Level

To enable customer level banner customisation, it must first be enabled from the partner level customers page.

Step 1: Navigate to the Customers page

Navigate to Customers page.

Step 2: Edit Customer

Click the pencil icon beside the customer you would like to edit.

Step 3: Enable the Customer Banners slider

Enable “Customer Banners” slider and click submit.

Step 4: Customize content

The Banners tab will now appear when logged in. Banners are pre-populated but both the color and text of banners can be customized.

Contextual Banners

Our Contextual Banners feature will display when an email has received a clean verdict but there are certain characteristics our filters have noticed. The idea of this feature is advise caution and encourage end-users to think about the context of the requests being made.

These banners are automatically enabled for policies that have the clean verdict action set to “Deliver + Banner”. Learn more about policies here: Creating Policies

Contextual Banner Categories