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Roles Explained

Roles Explained

Role

Billable

Can Login

User

Yes

Yes

Administrator

Yes

Yes

Built-in-administrator

No

Yes

Functional Address (Shared mailboxes / distribution lists)

No

Yes*

*only for customers that have used the Azure Sync.


User

All users are billable and can have unlimited aliases. Users can login, although this is rarely required as they can perform most actions from their quarantine digests.


Administrator

Administrators are billable and can have have unlimited aliases. It is possible to restrict the administrator’s permissions.


Built-in-administrator

Every customer account must have a built-in-administrator, it is a system requirement. This is not a billable license.


Functional Address

Functional addresses are not billable and should be used for shared mailboxes and distribution groups. Functional addresses can log into the portal but only for customers using the Azure Sync.


VIP Tag

The VIP tag is used to enhance our Impersonation Detection. If utilizing Azure AD Sync, we automatically assign this tag to your most likely to be impersonated users such as C-suite, managers, finance, and other key roles commonly used in Business Email Compromise (BEC) attacks.

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