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Rate Limits

To protect against mass-mailing spam, inbound and outbound limits are applied as part of our service.

Summary

Number of Emails/Recipients

Timeframe

Inbound

300 inbound messages per recipient

5 minutes

Outbound

50 recipients

5 minutes

Inbound

This limit counts the number of messages received within a 5 minute timeframe. If the limit is exceeded, inbound messages are temporarily deferred. Internal messages do not contribute to this count as they are not processed by Mesh filtering servers.

Outbound

This limit applies to the number of outbound recipients within a 5 minute timeframe. If the limit is exceeded, outbound messages from that mailbox are temporarily delayed. This is to help prevent outbound spam, mass-mailing, and in the event of a compromised mailbox, prevent the mass distribution of malware.

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